Contact Us

To alert us of any bugs in the website or any inquiries, you can fill up the form below.

 

We are currently away due to the restrictions for the COVID19 lockdowns.

The website runs almost automatically, all sales received are automatically forwarded to our logistic partners to be sent out. The system is able to trace your payment most of the time as long as a valid identifier like your name, postal code or mobile number is stated in the transfer. Our handling partners will email you if they have difficulties finding your payment. If you had registered an account, you can check if your payment was received by checking the status from your account page 12 to 24 hours later.

If you are asking about the stock status or waiting time. Availability and waiting time are listed on the respective product pages, they are updated real-time. Due to very high demand, chairs are sold out almost immediately upon every release. We currently only prioritize clients referred from medical institutes first. For pre-ordered chairs, they will be shipped after they arrive in Singapore. The couriers will call before coming to make an appointment.

Also note that all prices are readily available on our website. If you need a quotation, you can print out from the cart page after adding your interested items in.

In order to streamline the type of spare parts that we stock, we do not perform mass order for models or variations that are not listed on our website. We also do not retail spare parts, in particular, the mesh back and seat which cannot be claimed for warranty due to wear and tear. We also do not retail used chairs. Such queries will remain unanswered.

 

We are an online base store. For our records, please submit all inquiries via the above form.