All Herman Miller chairs are covered by a 12 years warranty on parts and labour. Many vendors had attempted to import themselves, sell some of them, can’t commit and ended their business with the promised warranty support within a few years.
Below are just some of the genuine reviews we received from real buyers. These reviews are from the Hardwarezone forum, from careful buyers who had done their research. There are much more which we have yet to put them up.
We had also sold to various universities, government boards and financial institutes.
“really glad i got my chair through u. the after sales service provided is something well above my expectation and i seriously doubt even the local distributor can match that.”
angcsbenny 01-04-2016, 11:28 PM
“Fast and prompt service. Highly recommended.”
spekkio 24-03-2016, 08:54 PM
“Delivery is fast..order less than 8 hours and received the chair “
Gondon72 23-03-2016, 05:29 PM
deadguy00 21-01-2016, 09:45 PM
“Ordered two embody chairs on Saturday evening and received on Sunday as there happened to be ready stock available. This fast delivery is really unexpected and I have to give proper kudos to both unwanted and the delivery man to put in the effort to turnaround so quickly.
Chairs were received in good condition and transaction was hassle free.
Although I had some creaking sounds from one of the chairs, I felt this has nothing to do with the delivery (it’s not uncommon if you read online), and unwanted provided some suggestions on how I could resolve. His responses have always been prompt even though he didn’t need to entertain such queries.
Would recommend others to buy from this MO if you don’t mind doing some self-help if you encounter issues. Good MO organiser.”
Questor 16-06-2015, 11:03 AM
Chair comes in perfect condition,delivery guy was also very helpful & well manner,good patience in explaining how to use the chair.
Thank you unwanted bro.“
odin2ken 13-05-2015, 10:08 PM
chair in good /brand new condition and fast delivery.Thanks 2 unwanted for the MO.”
piglet_oinkoink 06-04-2015, 12:21 AM
“Received chair in great condition.
Courier was helpful in explaining adjustment settings.
Paid tuesday arrived friday.
Faster than expected – supposedly early mar delivery, got it in feb.
torsades 27-02-2015, 10:26 PM
kevtomin 14-02-2015, 06:05 PM
spying 14-02-2015, 08:30 AM
SG_Jimmy 13-02-2015, 02:06 PM
“Received chair in excellent conditions on 11th Feb
Prompt response from seller too.
Other than a small hiccup in the delay of delivery. other thing went smoothly.
thumbs up for seller”
IONSOON 13-02-2015, 07:22 AM
“Gotten my chair 2 days ago, haven’t really begin using it, but tried it couple of times, excellent condition!
Thanks for the MO! =)”
lwuhvo 07-02-2015, 06:19 PM
Thumbs up for the prompt reply and speedy delivery.
GD90 02-02-2015, 03:43 PM
Hope it can relief my low back paint !!”
“Just received my Aeron chair ordered on 22 sep, just received today 25 oct!! sitting on it now, dam shiok.
unwanted projected for early November arrival but got it early, no defects and courier even explained parts to me and told me how to setup. hassle free arrangement and courier was quite punctual for scheduled timing.
Thumbs up for a great MO and would recommend to friends if looking for a HM chair!!! Thanks alot unwanted!! very professional guy.”
“I’ll like to thank Unwanted for the great service and prompt replies to my queries. Placed my order on 30th August and received a call from a guy today(3rd September) for delivery and he was kind enough to arrange the delivery after office hours.
Ordered the chair with PostureFit and headrest unassembled and every part was well cushioned with foams and covered in transparent plastic while the headrest was in a box. No scratches or dents on any part of the chair and though the rollers were not covered, there were no dirt on it. Kudos to the delivery guy for taking great precaution during delivery
It only took me 30 mins max to fix up everything including the 3rd party headrest.
I’ll definitely order from Unwanted again if I would need another Herman Miller chair“
“My feedback as a recent purchaser of an Aeron Chair from Unwanted.
The transaction was smooth, and although the lumbar pad was missing from my order, it was a very minor issue, and I was glad that Unwanted was upfront about this and informed me when the order arrived. I received the lumbar pad separately after a couple of weeks.
Installation of the chair was very simple and only took about 10 minutes total. The lumbar pad installation was 2 minutes tops.
I would purchase again from Unwanted with no reservations at all.”
Grey_Matter 25-08-2014, 12:28 PM
suppin 16-06-2014, 07:25 PM
“thumb up for this MO. although there’s hicups. it’s well coordinated by unwanted.
love the chair. thanks”
badsector 20-05-2014, 04:09 PM
“Just want to give a thumbs up for a job well done. I received my chair last week. So far, very happy with the product and the organization of this MO.”
auhner 01-05-2014, 01:54 AM
ch0002se 07-11-2013, 08:20 PM
Thanks unwanted for the MO and the kind forummer who provided the storage space. Thumbs up for you both.”
supratentorium 21-10-2013, 05:31 PM
kanemf 17-10-2013, 06:14 PM
“I got my Embody same day as you and love it. I have switched from expensive Steelcase Please with headrest and Embody, despite not having a headrest, is definitely the most comfortable chair I ever sat on.
Thanks unwanted for saving me around $600 over Xtra price “
stiwipl 04-08-2013, 07:23 PM
“Just got my Embody today, woo…hoo…! Thanks unwanted for the MO!!!”
tangbee 31-07-2013, 06:37 PM
Seem my reply to your PM is not appearing in the reply message to you. Received my Embody chair on Wednesday afternoon in good condition.”
h030831 14-06-2013, 08:41 AM
“hi – i bought 7-8 chairs from ts over a period of 4 months i must commend him for being very prompt and clear with communication. overall a very good experience buying from him. thumbs up”
Aries0404 27-05-2013, 12:24 AM
“Chair received today with thanks!
Can I check if I need to do anything to activate warranty or is it automatically covered already?”
yhyr001 11-05-2013, 12:09 AM
“Got my Aeron Chair today. Feel greats sitting on it now. heh. Thanks for the MO!”
moldavite87 10-05-2013, 10:01 PM
“Thanks for the MO, gotten my chair last week….“
Quest 14-04-2013, 08:07 PM
lendon79 23-02-2013, 12:05 PM
Tuakong 21-02-2013, 08:04 PM
Just received my Aeron.
Very efficient and the chair came with protective padding and covering.”
Hisashiburi 04-01-2013, 06:36 PM
“Finally received my chair, Very satisfied! No scratches.
Quite hard to describe the feeling! Its very comfortable!
Thank you for the MO unwanted “
Leaper_SG 28-11-2012, 10:09 PM
“Got my aeron chair. Feels great! Thanks!
Is there a warranty card or something in case I need to get a replacement part or service?
transmat 28-11-2012, 11:13 AM
“aeron received in good condition..tks for the order!”
vae_victis 27-11-2012, 04:46 PM
If not my neck/back pain will become a big problem”
DNA9179 04-11-2012, 07:20 AM
“Thanks for the chair got it yesterday.Everything is perfect “
danls79 07-10-2012, 08:16 PM
“Just got my chairs too… really pleased with the service and quick response time.”
nebbish 07-08-2012, 05:39 PM
bernwong 06-08-2012, 06:07 PM
“Got my chair today. Excellent quality as expected from HM. Thanks a lot for the MO!”
tazzi80 06-08-2012, 05:52 PM
Cman1743 02-07-2012, 11:23 PM
Baygon 01-07-2012, 03:34 PM
“Received my chair. Thanks. “
LaIn 10-04-2012, 11:49 AM
“Thank you, received my chair “
EEXOOO 09-04-2012, 09:14 PM
Glyph331 26-02-2012, 11:21 AM
msck 21-02-2012, 12:03 AM
“Got the chair.
unwanted. Thanks for the arrangement.”
cochran 27-09-2011, 11:19 PM
“Just received my carbon black 45mins ago. Thanks for the MO, unwanted!”
wrblue08 23-09-2011, 11:18 AM
“@unwanted, rex chair in perfect order.
was pleasantly surprised that delivery was made today.
again, thx for the MO effort
subzero77 18-09-2011, 08:02 PM
“Got my Aeron today, everything is as per ordered, kudos to unwanted for the MO :-)”
Sanzman69 18-09-2011, 05:34 PM
“received the chair at abt 11, assembled and sitting on it now.
thanks for the MO!”
xjchew 18-09-2011, 11:59 AM
“Thanks, recieved the chair. Now waiting for the other chair and the head rest. “
msck 06-09-2011, 05:28 PM
I had received my chair too. Thanks!”
teohh75 04-07-2011, 12:44 AM
“got my chair already~
waiting for the posture fit from unwanted ^^”
danxiaogui86 02-07-2011, 01:12 PM
“SingPost just delivered the beauty.
Thank you for the MO and hats off to you for finalizing the delivery when you are not even in town.”
lausbond 27-06-2011, 11:12 AM
“got mine at 11am this morning. thanks for this MO!”
etegration 24-06-2011, 08:46 PM